Shipping policy
Last updated: August 24, 2026
At NovaCart, we aim to process and deliver your orders as quickly and safely as possible. Please read the following shipping information before placing your order.
Order Processing
Orders are generally processed within 1–3 business days after they are placed.
Once your order has been shipped, you may receive a confirmation message with delivery or tracking information, where available.
Delivery Time
Delivery times may vary depending on your location, product availability, courier service, and other circumstances.
Estimated delivery time within Pakistan is generally 3–7 business days after dispatch.
Remote areas may require additional delivery time.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Any applicable shipping charges may vary depending on the delivery location, order, or promotional offer.
Cash on Delivery
We may offer Cash on Delivery (COD) for eligible orders within Pakistan.
For COD orders, payment must be made to the courier at the time of delivery.
Order Delays
Delivery may occasionally be delayed due to circumstances beyond our control, including weather conditions, public holidays, courier delays, incorrect address information, or other unforeseen circumstances.
NovaCart is not responsible for delays caused by third-party courier services.
Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate shipping address and contact information.
If an order cannot be delivered because of an incorrect or incomplete address, additional delivery charges may apply, or the order may need to be cancelled.
Damaged Packages
If your package appears damaged when you receive it, please contact us as soon as possible at novacart.shop3@gmail.com and provide your order details and photographs of the package/product.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Email: novacart.shop3@gmail.com
Website: novacartppk.shop